SMFL Code of Conduct

Diagram of the relationship between the SMFL Way and the SMFL Code of Conduct. The SMFL Way consists of Our Mission (Looking beyond the present, we are committed to contributing broadly to the sustainable growth of our customers and society by providing high value-added services), Our Vision (The best business partner; Chosen for its commitment to SDGs; Encourage employee development; An advanced digital company) and Our Value (Integrity; Customer First; Proactive & Innovative; Speed & Quality; Team SMFL). It is supported by the SMFL Code of Conduct, a guide that translates the Mission, Vision and Value of the SMFL Way into our daily decisions and actions. At its core is Do the Right Thing, the Fundamental Principle for All Decisions and Actions, put into practice through four pillars: 1 Take Ownership; 2 Follow the Law and Social Norms; 3 Speak up, Listen up, Follow up; 4 Value Differences, Create Positive Social Impact.

The “SMFL Code of Conduct” (the “Code”) serves as a shared guide for translating the “SMFL Way” into our daily decisions and actions. It also provides a point of reference when we are uncertain about the right course of action. The “SMFL Way” sets out the values we hold dear, while the “Code” serves as a shared guide that connects those values to our daily decisions and actions.

SMFL Code of Conduct(PDF:1.1MB)

Do the Right Thing ~The Fundamental Principle for All Decisions and Actions~

At the heart of the “Code” is “Do the Right Thing”.
It translates Integrity into everyday decisions and actions and serves as the fundamental principle for all our decisions and actions.

Four Pillars

Four Pillars support us in putting “Do the Right Thing” into practice each day.
By making “Do the Right Thing” the fundamental principle for all our decisions and actions, and by acting based on these Four Pillars, we aim to realize the “SMFL Way”.

Four Pillars of Do the Right Thing: 1 Take Ownership, 2 Follow the Law and Social Norms, 3 Speak up, Listen up, Follow up, 4 Value Differences, Create Positive Social Impact